FAQ – Frequently Asked Questions

Our rooms are available for checkin from 4h00 pm the day of arrival. Checkout time is 11h00 am at the latest.

If your stay requires an early checkin, do not hesitate to contact us and we will do our best to accommodate you.

Breakfast is served from 8 to 10 am on weekdays and our brunch menu is offered from 8 am to 1 pm during the week-end.

Outside, a shed is at your disposal to store your bikes. Ask for the key at reception.

Skis and snowboards must be left in the room provided for this purpose. It is forbidden to take them upstairs.

Free WIFI is available throughout the hotel.

Pillows, blankets provided at the hotel are hypoallergenic. A pillow menu including down pillows is available upon request.

As per Google maps, here are the distances between Le Pleasant and major cities:

111 km from Montreal (about 1h23)

268 km from Quebec (about 3h15)

304 km from Ottawa (about 3h27)

653 km from Toronto (about 6h55)

Le Pleasant is located at about  26,5 km or 29 minutes from BALNEA SPA.

When reserving a BALNEA package, the reservation is made through Le Pleasant. Following your communication with us, we will transmit your request and coordinates to BALNEA SPA and they will contact you to confirm the massage reservation details. You will then have the opportunity to specify the massage type, therapist and also add other services to your reservation.

Le Pleasant se trouve au coeur du village de Sutton, à environ 4 km du centre de ski du Mont-Sutton.