FAQ – Frequently Asked Questions

Checkin and checkout times

Our rooms are available for checkin from 4pm the day of arrival. Checkout time is noon at the latest.

If your stay requires an early checkin, do not hesitate to contact us and we will do our best to accommodate you.

Breakfast hours

Breakfast is served from 7 to 10am on Mondays and Tuesdays and from 7 am to 1 pm on other days.

Bike storage

We have interior storage which can accommodate up to three bikes. Additional storage is available on the balcony.


Free WIFI is available throughout the hotel.

Hypoallergenic bedding, pillow menu

Pillows, blankets provided at the hotel are hypoallergenic. A pillow menu including down pillows is available upon request.

Distance between Le Pleasant and Montreal, Quebec, Ottawa or Toronto.

As per Google maps, here are the distances between Le Pleasant and major cities:

111 km from Montreal (about 1h23)

268 km from Quebec (about 3h15)

304 km from Ottawa (about 3h27)

653 km from Toronto (about 6h55)

Distance between Le Pleasant and BALNEA SPA

Le Pleasant is located at about  26,5 km or 29 minutes from BALNEA SPA.

Reservation process for BALNEA SPA

When reserving a BALNEA package, the reservation is made through Le Pleasant. Following your communication with us, we will transmit your request and coordinates to BALNEA SPA and they will contact you to confirm the massage reservation details. You will then have the opportunity to specify the massage type, therapist and also add other services to your reservation.

Distance entre Le Pleasant et le centre de ski du Mont-Sutton

Le Pleasant se trouve au coeur du village de Sutton, à environ 4 km du centre de ski du Mont-Sutton.